Last updated: September 19, 2026
These Terms govern your use of FamilyOS. By creating an account or using the app, you agree to them. If you do not agree, please do not use FamilyOS.
You must be at least 18, or the age of majority where you live, to create an account and accept these Terms.
A parent may add a child to their family. A child's profile is created by the parent, has no email address and no password, and is signed in on the child's device with a code from the app. The parent who creates it accepts these Terms on that child's behalf, is responsible for how the child uses FamilyOS, and can remove the profile at any time.
Give us an email address you control and can receive mail at. FamilyOS has no passwords — you sign in with a code we email you — which means whoever can read your email can sign in as you. Securing that mailbox is the single most important thing you can do to protect your account.
You are also responsible for:
The free plan costs nothing and includes the calendar, lists, chores, rewards and meal planning, within these limits:
We may change what the free plan includes. If a change would take away something you are already using, we will tell you before it happens.
Premium removes those limits for everyone in your family — one subscription covers the whole family, not one person. It is sold at $34.99 a year or $4.99 a month.
We do not bill you. Apple does. Premium is bought inside the app and charged to your Apple ID, which means:
Any free trial is an offer made by Apple on the subscription product, and its terms — including who is eligible and how long it runs — are shown in the App Store at the point of purchase. Unless you cancel before it ends, a trial becomes a paid subscription.
Everything you put into FamilyOS — events, lists, chores, recipes, vault entries, photos — stays yours. You give us only the permission we need to run the service: to store it, back it up, and show it to the people in your family.
We do not use your content to advertise to you, and we do not sell it.
What you add to a family you share with others stays with that family if you leave or delete your account, because a household calendar that loses half its entries when one person leaves is not much use to the people still in it. It stops being attributed to you.
Do not use FamilyOS to:
FamilyOS itself — the app, its design, its name and its logo — belongs to us and is protected by copyright, trademark and other laws. We grant you a personal, non-exclusive, non-transferable licence to use it with your family, for as long as you follow these Terms. That licence does not let you copy, sell, sublicense or rebrand the app.
These Terms are between you and us, not between you and Apple. Apple is not responsible for FamilyOS or its contents, and has no obligation to provide support for it — support comes from us, at support@family-os.com.
If FamilyOS fails to conform to any warranty that applies, you may tell Apple, and Apple will refund the purchase price; beyond that refund, Apple has no other warranty obligation for the app. Any claim that FamilyOS or your use of it infringes someone's intellectual property is ours to handle, not Apple's. You confirm you are not in a country subject to a US embargo or on a US prohibited-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
We may add, change, or remove features. If we retire something you rely on, or take the service down for good, we will give you reasonable notice and a way to get your data out.
FamilyOS is provided "as is" and "as available," without warranties of any kind beyond those the law requires. In particular, we do not promise that it will be uninterrupted or error-free, or that a reminder or notification will always arrive.
Two things follow from that, and they are worth saying plainly:
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of or inability to use FamilyOS. Our total liability to you is limited to what you paid us in the twelve months before the claim arose — which, on the free plan, is nothing.
Nothing here limits liability that cannot lawfully be limited, including for fraud, or for death or personal injury caused by negligence. Some places do not allow some of these exclusions, in which case they simply do not apply to you.
You can leave whenever you like: delete your account from the Family tab in the app. It is permanent, and the app shows you what will be removed before you confirm. Remember to cancel any subscription separately in the App Store.
We may suspend or close an account that breaks these Terms, or that we must act on for legal reasons. Except where the breach is serious or we are legally obliged to act immediately, we will tell you why and give you a chance to put it right first.
We may update these Terms, and the date at the top changes when we do. If a change materially affects you, we will tell you in the app or by email before it takes effect. Continuing to use FamilyOS afterwards means you accept the new version; if you would rather not, you can delete your account.
These Terms are governed by the laws of the United States, without regard to conflict of law principles. Nothing in them takes away consumer rights that the law where you live gives you and does not let you waive.
Questions about these Terms, or about anything in the app: